If you have a complaint, first contact the consumer assistance division of PLS Check Cashers of Texas, Inc. at 855-856-9757. If you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.
*A fee of 1% + $1 applies to cashing payroll checks, recurring government benefits, and PLS money orders up to $1,000. Rates for cashing greater checks, other types of checks, and other money orders will vary based on the type and amount of the check and other risk factors. Ask a store associate for fee information.
†There is no charge to purchase money orders. When PLS completes the remitter or payee field at Customer’s request, there is a $0.25 service fee.
‡Bill pay fees vary based on the type of bill being paid. Call or visit a check cashing store for details.
§The Western Union name, logo, and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission.
PLS Check Cashers of Texas, Inc. engages in the money transmission business as an authorized delegate of Western Union Financial Services, Inc. under Chapter 151 of the Texas Finance Code.
***Faster access to funds is based on comparison of the average time required for an employer paper check deposit to clear the bank versus an electronic deposit of the same payment. Direct Deposit and earlier availability of funds is subject to payer's support of the feature and timing of payer's funding.
PLS is a registered service mark of PLS Financial Services, Inc. ©2022.